Annual Review 2023

Stop scams - Time to fight back!

Financial scams are on the rise – scammers are using increasingly sophisticated methods to try and steal your money.

Stop Scams UK have launched a service to enable you to easily report a suspected scam to your bank. If you receive a call from a suspected scammer, who claims to be calling from your bank all you need to do is:

  • STOP
  • HANG UP
  • CALL 159

The 159 service works much the same way as the 101 service for the police or 111 for the NHS and will link you through directly to someone at each bank that has signed up to the service. You can then report the suspected scammer. For more information on this service, visit the Stop Scams UK website

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Scams specifically aimed at stealing your pension are also on the rise, so remember to visit the FCA’s Scam Smart website to help you spot the signs of a pension scam.

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MoneyHelper also has some helpful articles at https://moneyhelper.org.uk/en/money-troubles/scams

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We’ll write to you occasionally to ask you to check or update your contact details. It’s important for you to make sure your contact details are up to date, so we can send you important correspondence about your pension and so that we pay you the right pension at the right time.

We understand that if you receive a letter through the post from us asking you to provide personal details, you may think this a scam. Remember, if you do receive information about Nationwide Pension Fund, you can always contact Gallagher, the Fund administrator, to check if the communication is genuine.